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Implementation Guide: Best Practices for Quality Assurance

of Product Development in the Lottery Industry

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This document is the Implementation Guide for the Best Practices for Quality Assurance (QA) of Product Development in the Lottery Industry. It has been developed to aid lotteries and vendors in the implementation of the following three Best Practices: • QA: Requirements Definition (Vendor and Lottery Practices) • QA: Development Process (Typically Vendor Practices) • QA: Acceptance Testing (Lottery Practices)